Help Center
How can we help?
Browse a topic below, or write to support@runcadence.app and a real person will get back to you.
Getting started
Your first plan, what RunCadence can do, coach memory, coach tone.
5 articles →
Subscription & billing
Free trial, cancel, refunds, quotas, beta access.
5 articles →
Apple Watch & workouts
Send sessions to your Watch, run them, troubleshoot sync.
4 articles →
Sessions & training
Log a run, reschedule, skip, weekly review, PDF export, share card.
8 articles →
Other wearables (Garmin, Coros, etc.)
Use RunCadence with Garmin, Coros, Polar, Suunto or any non-Apple wearable.
3 articles →
VO2max pace & training paces
What VO2max pace is, the demi-Cooper test, pace zones.
4 articles →
Account & data
Delete your account, what we store, permissions, notifications.
5 articles →
Health data
What we read from Apple Health and why.
8 articles →
Didn't find what you were looking for?
A real person reads every message. We try to respond within 48 hours, often faster.
Email support@runcadence.app